Privacy Policy

NatureAware

Last Updated: 2025-11-17

1. INTRODUCTION

  • NatureAware ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application NatureAware (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
  • By using the App, you consent to the data practices described in this Privacy Policy. This Privacy Policy applies to all users of the App worldwide, including users in the European Union, United States, Japan, and other jurisdictions.

2. INFORMATION WE COLLECT

  • 2.1 Location Data: We may collect your location information if you grant us permission to access your device's location services. Location data is used solely to display nearby disaster events on the map and improve the relevance of disaster information shown to you. Location data is processed locally on your device and is not transmitted to our servers unless you explicitly use features that require location-based services. You can revoke location permissions at any time through your device settings.
  • 2.2 Device Information: We automatically collect certain information about your device, including Device ID (a unique identifier (UUID v4) generated and stored securely on your device), Device Model (e.g., "iPhone 15 Pro"), Operating System Version (e.g., "iOS 17.0"), and App Version. This information is used to verify and manage your subscription, provide technical support, improve app functionality and compatibility, and troubleshoot issues.
  • 2.3 Subscription Information: If you purchase a subscription through the App, we collect subscription receipt data (Base64 encoded), subscription status and expiration dates, transaction identifiers, and device binding information (to manage subscription across devices). This information is necessary to verify your subscription purchase, manage your subscription status, provide subscription restoration across devices, and comply with legal and financial record-keeping requirements.
  • 2.4 App Settings and Preferences: We store your app preferences locally on your device, including language preferences, display settings. These settings are stored locally and are not transmitted to our servers.
  • 2.5 Information You Provide Voluntarily: If you contact us for support or feedback via email, you may provide your email address, device information (automatically included in feedback emails), and any other information you choose to include in your message. This information is used solely to respond to your inquiries and provide support.

3. HOW WE USE YOUR INFORMATION

  • We use the information we collect to:
  • - Provide disaster information based on your location
  • - Verify and manage your subscription
  • - Improve and optimize the App's functionality and user experience
  • - Provide technical support and respond to your inquiries
  • - Comply with legal obligations and enforce our terms of service
  • - Detect, prevent, and address technical issues and security threats
  • We do not use your information for:
  • - Marketing or advertising purposes (except as described in Section 5.3)
  • - Selling or renting your personal information to third parties
  • - Creating user profiles for advertising or marketing

4. DATA STORAGE AND SECURITY

  • 4.1 Local Storage: Certain information is stored locally on your device, including Device ID (stored securely in your device's Keychain (iOS) or KeyStore (Android) using encrypted storage), subscription receipts (stored securely using encrypted storage), and app settings (stored in your device's local preferences storage).
  • 4.2 Backend Storage: Subscription-related information is stored on our backend servers (Cloudflare), including subscription records and status, device binding information, and receipt verification audit logs. This information is stored securely and is only accessible to authorized personnel for the purposes described in this Privacy Policy.
  • 4.3 Security Measures: We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit (HTTPS), secure storage of sensitive data (Keychain/KeyStore), access controls and authentication for backend systems, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. DATA SHARING AND THIRD-PARTY SERVICES

  • 5.1 Apple App Store: When you purchase a subscription, we share necessary information with Apple Inc. to verify your purchase receipt, process subscription transactions, and manage subscription renewals and cancellations. Apple's use of your information is governed by Apple's Privacy Policy.
  • 5.2 Cloudflare: We use Cloudflare as our backend service provider to host our subscription verification services, store subscription and device information in Cloudflare D1 databases, and process API requests securely. Cloudflare's use of your information is governed by Cloudflare's Privacy Policy.
  • 5.3 Future Advertising Services: We do not currently use advertising services in the App. However, we may introduce advertising services in the future. If we do so, we will update this Privacy Policy to reflect any changes in data collection and usage, provide you with notice of such changes, explain what information may be collected for advertising purposes, and provide you with options to control or opt out of personalized advertising, where applicable.
  • 5.4 No Sale of Personal Information: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not share your personal information with third parties except as described in this Privacy Policy.
  • 5.5 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. INTERNATIONAL DATA TRANSFERS

  • Your information may be transferred to and stored on servers located outside your country of residence, including servers in the United States (where Cloudflare operates). Data protection laws in these countries may differ from those in your country.
  • If you are located in the European Economic Area (EEA), we ensure that appropriate safeguards are in place for such transfers, including use of service providers that comply with applicable data protection laws and implementation of appropriate technical and organizational measures.
  • By using the App, you consent to the transfer of your information to countries outside your country of residence.

7. YOUR RIGHTS

  • Depending on your location, you may have certain rights regarding your personal information:
  • 7.1 General Rights (All Users): You have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information (subject to legal and contractual obligations), object to certain processing of your personal information, and receive your personal information in a structured, commonly used format.
  • 7.2 European Economic Area (EEA) Users: If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access your personal data, right to rectification of inaccurate data, right to erasure ("right to be forgotten"), right to restrict processing, right to data portability, right to object to processing, right to withdraw consent (where processing is based on consent), and right to lodge a complaint with a supervisory authority.
  • 7.3 California Users: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold, the right to delete personal information, the right to opt-out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
  • 7.4 Japanese Users: If you are located in Japan, you have rights under the Personal Information Protection Act (PIPA), including the right to request disclosure of your personal information, the right to request correction, addition, or deletion of your personal information, the right to request suspension of use or deletion of your personal information, and the right to object to the provision of your personal information to third parties.
  • 7.5 How to Exercise Your Rights: To exercise any of the rights described above, please contact us at natureaware[at]dashengtech.net. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing your request. We may also need to retain certain information for legal or contractual reasons, even if you request deletion.

8. CHILDREN'S PRIVACY

  • We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. All users, regardless of age, are subject to the same data collection and usage practices as described in this Privacy Policy.
  • If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at natureaware[at]dashengtech.net, and we will take steps to delete such information.

9. DATA RETENTION

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • - Subscription Information: We retain subscription records for the duration of your subscription and for up to 7 years thereafter to comply with legal and financial record-keeping requirements.
  • - Device Information: We retain device information while you use the App and for a reasonable period after you stop using the App to provide support and improve our services.
  • - Feedback and Support Communications: We retain these communications for as long as necessary to respond to your inquiries and resolve any issues, typically for up to 2 years.
  • When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

10. COOKIES AND TRACKING TECHNOLOGIES

  • We do not use cookies, web beacons, or similar tracking technologies in the App. We do not use third-party analytics services or advertising tracking tools.
  • If we introduce such technologies in the future, we will update this Privacy Policy to inform you about their use and provide you with options to control them.

11. CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website, updating the "Last Updated" date at the top of this Privacy Policy, and providing notice through the App, where feasible.
  • Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. CONTACT US

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
  • Email: natureaware[at]dashengtech.net
  • Website: https://www.dashengtech.net/apps/natureaware
  • For data protection inquiries, you may also contact us at the above email address.
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